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Upgrade to Microsoft SQL Server Standard Edition
Acctivate includes the free Microsoft SQL Server Express Edition. You can easily upgrade to SQL Server Standard Edition for increased capacity and performance when necessary. Instructions Microsoft...
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Install Microsoft SQL Server 2012
Acctivate will automatically install a new ACCTIVATE instance of SQL Server 2008 R2 Express Edition if an ACCTIVATE “named instance” is not found on your server. You can upgrade it to SQL Server...
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Error running database update: Create failed for Index…
The following exception may occur during an Acctivate database upgrade if records exist with duplicate “key values”. This problem is not very common, but it can potentially block a database upgrade...
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Add database objects to an Acctivate Database
For a myriad or reasons, companies may create customized database objects, such as additional tables, fields, Indexes, etc., within an Acctivate database. If your company intends to create these...
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Change Backup Directory
When selecting to back up your data from within Acctivate, Acctivate sends a command to Microsoft SQL Server to start a backup. Microsoft SQL Server typically sets the default location of Backups to...
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“External component has thrown an exception” may be received when logged in...
When users remain logged in to Acctivate for an extended period of time (i.e. overnight, or for several consecutive days), occasionally the following error may be returned when saving records or...
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“Backup failed…” sector size error when restoring a backup file in Database...
When restoring data from a backup file Acctivate’s Database Maintenance tool, the following error may be returned: This is a fairly uncommon error resulting from a difference in the database format of...
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Appending a date at the end of a backup file using Task Scheduler
If you are following the Automatic Backup article, you may have a need to append the date at the end of the file which cannot be done using the arguments in task scheduler. To do so, you would need to...
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CYMA error “Could not find server ‘(server)’ in sys.servers…”
This error is often found by CYMA users shortly after migrating to a new server. The error is usually caused by some change in a CYMA database field name. In the example above, we see that the Sales...
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Modifying an existing Microsoft Query in Excel
Microsoft Excel, when linked to an Acctivate database via ODBC, can be a useful tool to quickly return data from Acctivate. If you’ve created a spreadsheet with an Excel Query in the past and would...
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Modifying a Report in Crystal Reports not locating all database views
There are times when modifying a report using Crystal Reports, the report will not display all the table/view information (i.e. new fields). Maybe the report is pointing at an old database or possibly...
View ArticleWhat’s new in Sql Server 2014?
Acctivate version 10 comes with an Express instance of Sql Server 2014. Checkout this Microsoft article which lists “what’s new” in detail.
View ArticleBoost Performance Solid State Drive and SQL 2014
One of the major enhancements introduced in SQL Server 2014 is the Buffer Pool Extension. This enhancement allows SQL to use the performance capabilities of Solid State hard drives. For Acctivate...
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Backup fails after moving Acctivate to a new server
Users may receive the following error when backing up Acctivate. Cannot use the backup file ‘C:\Program Files (x86)\Acctivate\..\Backup\ACCTivate$Demo.bkf’ because it was originally formatted with...
View ArticleCan’t Find Created ODBC Connection
After creating an ODBC connection, you may find that you are not able to locate the ODBC connection when mapping to UPS Worldship, FedEx Shipping Workstation or creating a Microsoft Excel Query. In...
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Export Acctivate Window Grids To Excel
Several windows within Acctivate, such as the sales order window and business alerts tabs, present information in a grid format. Many of these grids can be exported directly to Microsoft Excel allowing...
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Anti-Virus realtime scanning causes performance issues
Acctivate users may experience performance issues if their anti-virus uses a realtime scanning function. Realtime scanning may constantly scan all SQL Server activity, which can be an extensive amount...
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Locating the Server with Acctivate’s Active Database
When using more than one server, there may come a time when Acctivate’s database is copied from one server to another one. This is especially true if you have undergone a server migration at some point...
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Create a View using SSMS Query Designer
When you install SQL Server Management Studio, it comes with a lot of very helpful database tools. The Query Designer is a way to build Select statements that can then be placed into custom views in...
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Send Database Copy to Acctivate Support
From time to time, Acctivate Support may encounter an issue that cannot be replicated in the Demo company, and may require a copy of the database with the issue for testing. This article shows how to...
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